Privacy

1. Who We Are

Kinder Filter ("we", "us", "our") operates this website and is responsible for the collection and use of your personal data in connection with your purchases and use of our services.

2. Information We Collect

When you place an order or create an account, we may collect:

  • Full name and contact details (email, phone number)
  • Shipping and billing address
  • Payment information (processed securely — we do not store card details)
  • Order history and purchase data
  • Device and browsing data (IP address, browser type, pages visited)

3. How We Use Your Information

We use your data to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Respond to your questions and support requests
  • Improve our website and customer experience
  • Send promotional emails (only if you opted in — you can unsubscribe at any time)

4. Sharing Your Information

We do not sell your personal data. We only share it with trusted third parties who help us operate our business, including:

  • Payment processors (e.g. Shopify Payments, PayPal, Stripe)
  • Shipping and logistics partners
  • Marketing platforms (e.g. Meta, Google) for advertising purposes
  • Analytics tools (e.g. Google Analytics)

These parties are contractually obligated to keep your information secure and use it solely for the services they provide to us.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze traffic. You can manage or disable cookies through your browser settings at any time. Note that disabling cookies may affect certain features of our website.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you wish to have your data deleted, please contact us directly.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us at the email below.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. All transactions are encrypted via SSL.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies independently.

10. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review it periodically.